Returns & Exchanges

At Route One, we want you to be fully satisfied with your gear, which is why we offer a 30-day return window for all unused equipment and apparel in its original packaging. Whether you need a different size or a different style, our process is designed to get you back in the game as quickly as possible.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Securely place your items in their original packaging, ensuring all tags are attached and the product is in its original condition.

• 3.
  Attach the Label

  Print the prepaid shipping label provided by the portal and affix it to the outside of your package, covering any previous shipping marks.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your receipt; we will process your refund or exchange within 5-7 business days of receipt.